FAQ
Your questions answered here.
General Questions
❓ What exactly do you guys do?
We help businesses and creators stand out with web development, graphic design, and social media management. Basically, we make sure your brand looks amazing and works smoothly online!
❓ Can I get a custom package, or do I have to pick from set options?
Totally up to you! We have pre-made packages, but if you need something unique, we’ll put together a custom plan just for you.
❓ How do I get started?
Super easy! Just drop us a message (email, website, or socials), and we’ll chat about what you need.
Website Development
❓ How long does it take to build a website?
It depends on how complex it is, but generally between 2 to 8 weeks. We’ll set a timeline that works for you.
❓ Will my website work on phones and tablets?
Of course! Every site we make is fully responsive and looks great on any device.
❓ Can you handle my hosting and updates too?
Yep! We can host your site, handle updates, and keep it secure so you don’t have to worry about anything.
Graphic Design & Branding
❓ What kind of design work do you offer?
We do logos, branding, social media graphics, business cards, flyers, and pretty much anything visual.
❓ I want to rebrand my business—can you help?
Absolutely! Whether you need a fresh look or a complete brand identity makeover, we’ve got you.
❓ How many changes can I request?
We include two free revisions, but if you need extra tweaks, we can sort that out for a small fee.
Social Media Management & Content Creation
❓ What do you do for social media?
We create posts, graphics, and videos, schedule everything, engage with your audience, and track results to help you grow.
❓ Can you make content for me?
Of course! We design visuals, videos, and captions that match your brand’s vibe.
❓ How do I know if it’s working?
We track engagement, follower growth, and reach, and we tweak things if needed to keep improving results.
Pricing & Payment
❓ How much do your services cost?
Every project is different, so we’ll give you a custom quote based on your needs and budget.
❓ Do you do payment plans?
Yep! If you need to spread the cost, we can work something out.
❓ How can I pay?
We take bank transfers, PayPal, and credit/debit cards.
Support & Policies
❓ What if I need changes after my project is done?
No problem! We offer post-project support and small updates. Bigger updates? We have maintenance plans for that.
❓ What if I don’t like the final result?
We always work to make sure you love it! If needed, we’ll make reasonable adjustments to get it just right.
❓ Can I cancel if I change my mind?
Yes—before we start, you’ll get a full refund. If we’ve already begun, refunds depend on how much work has been done.